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IMPORTANT SAFETY NOTICE

SAFTEY RECALL NOTICE
June 2015
Dear Retailer:
On June 24, 2015 SR Suntour North America Inc. and the U.S. Consumer Product Safety Commission (CPSC) will announce a recall of certain SR SUNTOUR bicycle forks. The affected bicycle forks are SR SUNTOUR Bicycle Forks models M3010 (24” and 26”), M3020 (24” and 26”), M3030 (26”, 27.5” and 29”), NEX (700c), and XCT (20”, 26”, 27.5” and 29”)manufactured between November 1, 2014 and January 27, 2015 with serial numbers between 141101 through 150127.
The fork model and fork date codes are located on the backside of the fork crown. A photograph of this area of the fork is below.
Location of Fork Date Code and Fork Model (shown below is an example)

Laser marking on back of
non-drive side of crown
Description
K? YY MM DDYY MM DD indicate the serial
number and date of manufacture
K(Factory code)? (Assembly line code) YY(Year)
MM(Month) DD(day)(Example: KB141217 was produced
on Dec. 17, 2014 in Kushan Factory, B Assembly Line.)
SF11 M3010 Model name
AL P 26 TS T63 Model specs.
The forks were incorporated into bicycles sold under the brand names Trek, Giant, Cannondale, GT, Schwinn, Scott, INA International, and Diamondback. They were shipped from November 1, 2014 forward.
The potentially affected forks are list in the following table:
Fork Model Travel Manufacturing Date Range Fork Serial Range
SF15-M3010-A-P 24 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF15-M3010-P 24 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF15-M3010-P 26 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF15-M3010-P 26 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF15-M3010-A-P 26 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF11-M3010AL-P 26 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-P 24 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-DS 24 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3020-P 24 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3020-A-P 24 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-A-DS 24 T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-P 26 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-DS 26 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-DS 26 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-A-DS 26 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-A-DS 26 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-P 26 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-P 26 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-A-P 26 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-M3020-A-P 26 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-P 26 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-P 26 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-DS 26 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-A-P 26 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-DS 27.5 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-DS 27.5 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-P 27.5 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-P 27.5 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-A-P 27.5 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-P 29 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-A-P 29 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-DS 29 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-A-DS 29 T75 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-M3030-A-DS 29 T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-NEX-C51-P 700C T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-NEX-C51-P 700C T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-NEX-DS 700C T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-NEX-DS-700C T63 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-NEX-P 700C T50 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-XCT-JR-P 20 T40 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-XCT-P 26 T100 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-XCT-PM-P 26 T100 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-XCT-PM-DS 26 T100 11/01/2014 – 01/27/2015 K* 141101-150127
SF15-XCT-PM DS 27.5 T80 11/01/2014 – 01/27/2015 K* 141101-150127
SF15-XCT-PM-DS 27.5 T100 11/01/2014 – 01/27/2015 K* 141101-150127
SF16-XCT-PM-DS 27.5 T100 11/01/2014 – 01/27/2015 K* 141101-150127
SF13-XCT-PM-DS 29 T100 11/01/2014 – 01/27/2015 K* 141101-150127
SF14-XCT-PM-DS 29 T100 11/01/2014 – 01/27/2015 K* 141101-150127
SF15-XCT-PM-DS 29 T80 11/01/2014 – 01/27/2015 K* 141101-150127
SF16-XCT-PM-DS 29 T80 11/01/2014 – 01/27/2015 K* 141101-150127
SF15-XCT-PM-DS 29 T100 11/01/2014 – 01/27/2015 K* 141101-150127
SF16-XCT-PM-DS 29 T100 11/01/2014 – 01/27/2015 K* 141101-150127
We are asking all retailers to remove any bicycles containing the forks described above from the sales floor immediately.
Attached are instructions for inspecting and repairing bicycles that contain one of the affected forks. The CPSC requires companies to keep records of all recalled products that have been inspected and repaired. For each bicycle that has been inspected, or inspected and repaired, please complete the attached form and return it to Fixing Bolt Recall c/o SR Suntour North America, Inc., 14511 NE 10th Avenue, Unit E, Vancouver, WA 98685 by mail or email at fixingbolt@srsuntour-cycling.com.
Please provide SR SUNTOUR North America Inc. with the contact information for any consumers who have purchased a bicycle containing one of the potentially affected SR SUNTOUR forks so that SR SUNTOUR North America can provide these consumers with personal notice of the recall through a letter that has been approved by the CPSC. This contact information should be sent to Fixing Bolt Recall c/o SR Suntour North America, Inc., 14511 NE 10th Avenue, Unit E, Vancouver, WA 98685 by mail or email at fixingbolt@srsuntour-cycling.com.
In order to further inform consumers of the recalls and return procedures, we are requesting that you display the recall poster in a prominent location in all of your stores. These posters should be posted immediately. The U.S. Consumer Product Safety Commission requires that the posters be posted for at least 120 days. Please ensure that the posters are not removed until October 1, 2015.
Thank you in advance for working with us. We sincerely apologize for any inconvenience this recall may cause you.
Sincerely,
SR SUNTOUR North America, Inc.

Supporting Documents
Recall Poster
Instructions to Test
Report of Inspection

 

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